Question 1

How quickly can Texas Protection Force deploy officers?

Accepted Answer

For most standard posts in the greater Houston area we can deploy within 24 to 48 hours. Emergency and same-day coverage is often available depending on officer availability — call (346) 537-3745 and we will tell you immediately what we can staff.

Question 2

Do you require a long-term contract?

Accepted Answer

No. We staff one-time events, short-term projects, and ongoing long-term posts. Long-term agreements typically earn better hourly rates, but there is no obligation to sign one.

Question 3

What is the minimum number of hours per shift?

Accepted Answer

Our standard minimum is four hours per officer, per shift. Event coverage and holiday shifts may carry different minimums, which we spell out clearly in your quote.

Question 4

How does the quote process work?

Accepted Answer

We start with a short consultation about your property, hours, and risks, then perform a site assessment when needed. You receive a written quote with post orders, officer count, and hourly rate before anything is scheduled.

Question 5

Is Texas Protection Force licensed?

Accepted Answer

Yes. We are a TXDPS licensed Level II security guard company and a licensed Level II & Level III training school. License numbers are available on request.

Question 6

Are your officers licensed and background checked?

Accepted Answer

Every officer holds an active TXDPS commission or Level II registration, passes a state and federal background check, and completes drug screening before their first assignment.

Question 7

Are you insured?

Accepted Answer

Yes. We carry general liability coverage and workers' compensation for all deployed personnel. Certificates of insurance are provided to clients on request, and we can name your entity as an additional insured.

Question 8

Who is liable if an incident occurs on site?

Accepted Answer

Our officers are our employees, and our insurance responds to their conduct on post. Every incident is documented in a written report and delivered to your point of contact.

Question 9

What is the difference between armed and unarmed security?

Accepted Answer

Unarmed Level II officers focus on visible deterrence, access control, patrols, and customer service — ideal for offices, retail, and residential communities. Armed Level III commissioned officers carry a firearm and are appropriate for higher-risk sites such as cash handling, jewelry, dispensaries, and late-night operations.

Question 10

When should I hire off-duty police officers instead of security guards?

Accepted Answer

Off-duty Texas Peace Officers carry full arrest authority and jurisdiction, making them the strongest deterrent for large events, high-liability properties, schools, houses of worship, and situations where an immediate law enforcement response matters.

Question 11

Do officers wear uniforms and use marked vehicles?

Accepted Answer

Yes. Standard coverage includes a professional uniform and identification. Marked patrol vehicles, plain-clothes officers, and custom uniform requirements can all be arranged for your site.

Question 12

Can I get mobile patrols instead of a stationary guard?

Accepted Answer

Absolutely. Mobile patrol service provides randomized marked-vehicle checks with time-stamped reports — a cost-effective option for construction sites, storage facilities, HOAs, and multi-building properties.

Question 13

What areas do you serve?

Accepted Answer

We serve Sugar Land, Houston and the surrounding metro area, including Katy, Pearland, The Woodlands, Cypress, Spring, Baytown, and Galveston County.

Question 14

Do you provide 24/7 coverage, including holidays?

Accepted Answer

Yes. We staff day, night, weekend, and holiday shifts, and supervisors are reachable around the clock while officers are on post.

Question 15

How will I know what happened during a shift?

Accepted Answer

Officers submit daily activity reports and immediate incident reports. Reports include timestamps, patrol logs, and photos where relevant, and are sent to your designated contact.

Question 16

How much does security cost?

Accepted Answer

Rates depend on the officer type, shift length, number of posts, and risk level. Unarmed coverage is the most cost-effective option, with armed and off-duty peace officer services priced higher. Every quote is flat and written — no hidden fees.

Answers before you hire security

Hiring & Getting Started

Licensing, Insurance & Compliance

Officers & Service Types

Coverage, Reporting & Pricing

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